For all orders over $60 we offer free express post shipping to Australia customers.
If you place your order by 3pm (aest) we will endeavour to send it out that very same day! (subject to payment processing).
Australian orders are shipped through Star track Express via overnight service, for all metro areas order should be received within in 1-2 business days.
All orders shipped to a PO Box address will be sent via Australia Post Express.
If your located outside of metro areas please allow up to 5 business days to receive your order.
If you do not receive your order after 5 business days please email us at firstname.lastname@example.org with your order details and we will look into it straight away!
New Zealand and International Shipping.
We offer flat rate shipment to New Zealand via standard shipping at $25 per order, or $50 for express per order.
For all other countries we offer a flat delivery rate of $35 for standard international shipping, or $50 for express international shipping.
Standard international orders are sent with Registered Australia Post, estimated delivery time is 1-3 weeks. Express international orders are sent with Registered Australia Post or Royale International Couriers, estimated delivery time is 2-5 days.
All Purchases made on weekends and public holidays are processed on the next business day.
Customs duties and taxes for New Zealand and International Orders
We will do our best to avoid and reduce the customs duties and taxes payable on all New Zealand and International orders. However, in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all the Customs, Duties and Taxes on the order.
Tracking your order
Once your order has been placed you will receive an email notification letting you know when it has been dispatched. If you wish to be notified of your tracking (consignment note) code then please email us at email@example.com to request this.
If you are not home at the time of delivery, you will be left a sorry we missed you care and your parcel will be redirected to your local post office. Please take the card and your photo ID to your local post office for collection.
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